Paychex User Terms of Use

Effective Date: May 1, 2024

 

THESE TERMS OF USE (“TERMS”) GOVERN THE USE OF THE WEBSITE(S), SOFTWARE APPLICATIONS, MOBILE APPLICATIONS, AND SERVICES MADE AVAILABLE BY PAYCHEX, INC. AND ITS AFFILIATES ("PAYCHEX") (“APPLICATIONS”). BY ACCESSING OR USING THE APPLICATIONS, YOU AGREE TO BE BOUND BY THESE TERMS AND THE PAYCHEX PRIVACY POLICY. IF YOU AGREE TO THESE TERMS ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY (“COMPANY”), YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND COMPANY TO THESE TERMS AND, AS APPLICABLE, "YOU" OR "YOUR" WILL REFER AND APPLY TO YOU AS AN INDIVIDUAL AND TO COMPANY.

Limitations on use of Software Applications. The software applications may contain software obtained from third party licensors ("Third-Party Software"). You may not:

  1. use the software applications or Third-Party Software for software development or application development purposes;
  2. distribute the software applications or Third-Party Software;
  3. attempt to disassemble the software applications or Third-Party Software code; or
  4. attempt in any manner to reconstruct, discover, reuse or modify any source code or underlying algorithms of the software applications or Third-Party Software, except to the limited extent as is permitted by law notwithstanding contractual prohibition.

Intellectual Property. The information available through the Applications is the property of Paychex, or its licensors, and is protected by copyright, trademark, international treaties, and other intellectual property laws. Paychex, or its licensors, owns all rights, title, and interest, including, but not limited to, copyright, patent, trade secret, and all other intellectual property rights, in the Applications. If you are ever held or deemed to be the owner of any intellectual property rights in the Applications or any changes, modifications, or corrections to the Applications, you hereby irrevocably assign to Paychex all such rights, title, and interest. You are granted a limited, non-transferable, non-exclusive right to access and use the Applications.

You may not modify, copy, distribute, transmit, display, publish, sell licenses, create derivative works, or otherwise use any information available through the Applications for commercial purposes. You acknowledge that the Applications contains valuable trade secrets and confidential information owned by Paychex or third parties. You agree that you will not, directly or indirectly: i) sell, lease, assign, sublicense, or otherwise transfer; ii) duplicate, reproduce, or copy; iii) disclose, divulge, or otherwise make available to any third party; iv) use, except as authorized by Paychex in these Terms or another agreement; or v) decompile, disassemble, or otherwise analyze for reverse engineering purposes the Applications. You agree to notify Paychex immediately of any unauthorized use or disclosure of any trade secrets or confidential information and to cooperate in remedying such unauthorized use or disclosure.

The Paychex name, the terms found on the Trademarks and Disclaimers page (currently located at www. Paychex.com/corporate/trademarks), the Paychex logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Paychex or its affiliates or licensors. The trademarks, service marks, trade names, trade dress, logos, designs, and/or any sounds associated with the Applications are owned by Paychex. You must not use such marks without the prior written permission of Paychex. All other names, logos, product and service names, designs, and slogans in the Applications are the trademarks of their respective owners. Paychex does not grant any license or other authorization to any user of such copyrightable material, or any other intellectual property, by including them in the Applications.

Security, Privacy, and Confidentiality. Any communication to Paychex through the Applications will be treated by Paychex as a communication authorized by you. It is solely your responsibility to maintain the security and confidentiality of your account credentials and the information and services accessible through your account. You are not permitted to share or sell your account credentials to any third-party, unless authorized. If you suspect fraudulent or abusive activity relating to your account, or if your credentials have been lost, stolen or compromised in any way, you agree to immediately i) change your potentially compromised credentials, ii) notify Company, and iii) notify Paychex, if you are using the Applications on behalf of a Company. 

You agree that Paychex may access your account to provide the services, assist in configuration, provide ongoing support, and perform administrative functions. You acknowledge and agree that you are responsible for: i) the accuracy, integrity, and legality of any information you submit through the Applications; and ii) any action taken with respect to your account. You acknowledge and agree that you, either directly or through Company, have consented to Paychex’ collection and use of your information, including as set forth in the Paychex Privacy Policy, and that Company is responsible for your data privacy in relation to your information.

You understand and acknowledge that Paychex may use third parties to perform some of the services you access or receive through the Applications and/or from Paychex. See the Paychex Privacy Policy for more information on how Paychex transmits, uses, shares and protects business, financial and personal information.

Prohibited Uses. You may use the Applications as authorized by Company and/or Paychex and only for lawful purposes and in accordance with these Terms. You agree not to use the Applications:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms.
  • To transmit, or procure the sending of, any advertising or promotional material, without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate Paychex, a Paychex employee, another user, or any other person or entity (including, without limitation, by using email addresses or account log-in information associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Applications, or which, as determined by Paychex, may harm Paychex or users of the Applications, or expose them to liability.
  • To use the Applications in any way that is misleading, deceptive, or perpetuates fraud.

Additionally, you agree not to:

  • Use the Applications in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Applications, including their ability to engage in real time activities through the Applications.
  • Use any robot, spider, or other automatic device, process, or means to access the Applications for any purpose, including, but not limited to, scraping, crawling, harvesting, monitoring or copying any of the material on the Applications, except as otherwise expressly approved by Paychex.
  • Use the Applications for any other purpose not expressly authorized in these Terms or the Company’s Paychex Services Agreement, if applicable, without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Applications.
  • Introduce any malicious software which may include viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Applications, the server on which the Applications is stored, or any server, computer, or database connected to the Applications.
  • Perform, or request that anyone perform on your behalf, any vulnerability or penetration testing of the Applications or Paychex’ network or systems, including any cloud hosted environment, without Paychex’ prior written approval.
  • Attack the Applications via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Applications.‌                                                                                                                                      

Content and Materials. You acknowledge that Paychex is not rendering legal, tax, accounting, or investment advice in connection with the services and/or your use of the Applications. Paychex is not responsible for your compliance with, nor will Paychex provide legal or other financial advice, with respect to any and all applicable federal, state, local and international laws, regulations or ordinances (“Laws”). You are responsible for your compliance with all applicable Laws.

Consent To Communications. As part of the Services or your use of the Applications, Paychex may receive or collect information about you which may include, but is not limited to, your name, address, email address, and phone number(s), including mobile phone number (“Contact Information”). By accessing, using, and providing information to or through the Applications, you consent to all actions taken by Paychex with respect to your information in compliance with the Paychex Privacy Policy or in any other way we may describe or for which you provide authorization. You consent to receive communications from Paychex, or from third parties authorized by or on behalf Paychex, and such parties may communicate with you by emails or by posting notices on or through the Applications. You agree that all agreements, notices, disclosures, and other communications that are sent to you electronically satisfy any legal requirement that such communications be in writing.

You represent that your Contact Information is accurate and that you are the subscriber of such phone number. You agree to immediately notify the Company and/or Paychex if any of your Contact Information becomes inaccurate. You agree that Paychex, including anyone contacting you on Paychex’ behalf, may also call you, including, without limitation, through the use of an Automated Telephone Dialing System (“ATDS”), pre-recorded or artificial voice messages, or send text messages to the phone number contained in Contact Information regarding the Applications and that you have consented to receive such informational messages about the Applications. While you authorize Paychex to send messages using an ATDS, the foregoing shall not be interpreted to suggest or imply that any text messages sent by or on behalf of Paychex are in fact sent using an ATDS. Message and data rates may apply to any text messages.

 

Some user preferences, including enabling or disabling text messaging, may be managed by accessing your notifications and communications preferences in the Applications. You may also manage your communication preferences by contacting Paychex, if applicable, contacting Company, or by following the instructions in the communication you receive.

 

Duty to Notify and Indemnify Regarding Change to Phone Number(s). If at any time you stop using the phone number(s) contained in your Contact Information, including if you cancel your service plan or sell or transfer your mobile phone number to another party, you agree that, before ending your use of that phone number, you will notify Paychex, if applicable, Company, and/or remove your number from the Applications. You understand and agree that your agreement to notify Paychex of any such change to your telephone number is a material part of these Terms. You further agree that, if you discontinue the use of your phone number without notifying Paychex or Company of such change, you will be responsible for all costs, including attorneys’ fees, and liabilities incurred by Paychex, or any party acting on its behalf that attempts to contact you at your number, as a result of claims brought by individual(s) who are later assigned that telephone number. You agree that you shall indemnify, defend, and hold Paychex harmless from any claim or liability resulting from your failure to notify us of a change in your Contact Information, including any claim or liability under the Telephone Consumer Protection Act, or similar state and federal laws, resulting from Paychex or anyone acting on Paychex’ behalf attempting to contact you at the phone number provided to Paychex.

Termination. Paychex reserves the right to limit, suspend, or terminate your access to the Applications, without notice, at any time for any reason. Paychex reserves the right to change or discontinue, temporarily or permanently, the Applications, and those products and services available on the Applications, including but not limited to revising and/or deleting features or other information without prior notice. You agree that Paychex will not be liable to you for any damages resulting from its modification, suspension, discontinuance, or deletion of the Applications, any elements comprising the Applications, or any products or services available on or through the Applications. We reserve the right, at our sole discretion, immediately and without notice to you, to suspend or terminate your account and/or your ability to access the Applications for any reason.

Disclaimer of Warranties. YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE APPLICATIONS (INCLUDING ALL INFORMATION AND MATERIALS CONTAINED ON THE APPLICATIONS) IS AT YOUR SOLE RISK AND IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS. PAYCHEX EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND WITH REGARD TO THE APPLICATIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT OF THIRD-PARTY RIGHTS, FREEDOM FROM VIRUSES OR OTHER HARMFUL CODE, OR ARISING FROM A COURSE OF DEALING, LOSS OF DATA OR LOSS PROFITS, USAGE OR TRADE PRACTICE. PAYCHEX WILL NOT BE LIABLE FOR ANY DELAY, DIFFICULTY IN USE, INACCURACY OF INFORMATION, COMPUTER VIRUSES, MALICIOUS CODE, OR OTHER DEFECTS IN THE APPLICATIONS, OR FOR THE INCOMPATIBILITY BETWEEN THE APPLICATIONS AND FILES AND THE USER’S BROWSER OR OTHER SITE ACCESSING THE APPLICATIONS. PAYCHEX MAKES NO WARRANTY OF ANY KIND THAT THE APPLICATIONS, OR ANY SERVICES OR RESULTS OF THE USE THEREOF, WILL MEET YOUR OR ANY OTHER PERSON’S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY OF YOUR OR ANY THIRD PARTY’S APPLICATIONS, SYSTEM OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT NEITHER Paychex NOR PAYCHEX’ LICENSORS ARE liable for any consequences, losses, claims, expenses, demands, damages, or liability resulting from your USE OF THE APPLICATIONS, breach or failure to comply with these terms, including any unauthorized access to, or use of, the APPLICATIONS. You further understand and agree that PAYCHEX AND ITS LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE DAMAGES, OR FOR LOST PROFITS OR LOST DATA OR COMPUTER FAILURE OR MALFUNCTION ARISING OUT OF THE USE OR INABILITY TO USE THE APPLICATIONS OR ANY RELATED COMPONENT OR SERVICES OR ANY FAILURE OR DELAY IN DELIVERING SERVICES, HOWEVER CAUSED, ON ANY THEORY OF LIABILITY (INCLUDING CONTRACT, TORT OR WARRANTY), EVEN IF PAYCHEX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,

Indemnification. You agree to indemnify, defend, and hold Paychex and its respective officers, directors, licensors,  and employees harmless from any and all claims, costs, attorneys' fees (including in-house counsel fees), and expenses resulting from or arising in connection with: i) your use or misuse of, or inability to use, the Applications; ii) your violation of any of the Terms; iii) your violation of any rights of another party, including any other user of the Applications; or iv) your violation of any applicable Laws. 

Governing Law. These Terms are governed by the governing law of Company’s Paychex Services Agreement. If Company is accessing or using the Applications in a test environment and has not yet entered into a Services Agreement, these Terms and all aspects of the relationship between Paychex and Company shall be governed by the laws of the state of New York, without regard to, or application of, its conflict of laws, rules and principles. If you are accessing the Applications in your individual capacity and there is no applicable Paychex Services Agreement, the Terms shall be governed exclusively by the laws of the State of New York, without regard to, or application of, its conflict of laws, rules, and principles, except for the Dispute Resolution provision below, which shall be governed exclusively by the Federal Arbitration Act, 9 U.S.C. section 1 et seq. (the "FAA").

Dispute Resolution. Except where your claim arises under or is related to a Paychex Service Agreement, in which case such Agreement shall control, any controversy, claim, or dispute arising out of, related to, or in connection with, the Applications, without regard to the theory of liability asserted, shall be determined only by binding arbitration in Rochester, New York, administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. Arbitrable disputes include, without limitation, disputes about the formation, interpretation, applicability, or enforceability of these Terms. One separate neutral arbitrator must be selected and appointed for each dispute, and no disputes will be heard by a panel of more than one arbitrator. Any dispute arising out of, or in connection with, the Terms will be brought within two (2) years of when the claim accrued. The arbitrator will not be authorized to award exemplary or punitive damages, or any damages excluded in the Limit of Liability provision. You agree that the prevailing party in arbitration, and any subsequent judicial proceeding to enforce an arbitration award, will be awarded costs and attorneys' fees (including in-house counsel fees) and that an arbitration award may be entered as a judgment in any court having jurisdiction over either you or Paychex. Neither you nor Paychex will be permitted to bring, or participate in, and the arbitrator will not have any authority or jurisdiction to hear or decide, any claims brought as any type of purported class action, coordinated action, aggregated action, or similar action or proceeding. Both you and Paychex must only bring claims against each other in their individual capacity. This arbitration provision shall survive any cancellation or termination of your use of the Applications.

YOU UNDERSTAND THAT BY AGREEING TO ARBITRATION YOU ARE WAIVING CERTAIN LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE IN COURT, THE RIGHT TO HAVE THE DISPUTE DECIDED BY A JUDGE OR JURY, AND THE RIGHT TO BRING, OR BE PART OF, A CLASS ACTION CASE.

CLASS ACTION WAIVER. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER YOU NOR PAYCHEX SHALL BE ENTITLED TO CONSOLIDATE, JOIN OR COORDINATE DISPUTES RELATED TO THESE TERMS OR APPLICATIONS BY OR AGAINST OTHER INDIVIDUALS OR ENTITIES, OR ASSERT ANY DISPUTE OR CLAIM IN A REPRESENTATIVE CAPACITY, INCLUDING AS A REPRESENTATIVE MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. IN CONNECTION WITH ANY DISPUTE, ANY AND ALL SUCH RIGHTS TO ASSERT A CLASS CLAIM, CLASS ACTION, OR A CLAIM OTHER THAN IN AN INDIVIDUAL CAPACITY RELATED TO THESE TERMS OR APPLICATIONS, ARE HEREBY EXPRESSLY AND UNCONDITIONALLY WAIVED. BY AGREEING TO THESE TERMS AND USING THE APPLICATIONS, YOU UNDERSTAND AND AGREE THAT YOU WILL NOT BE ABLE TO: (1) BRING A CLAIM AGAINST PAYCHEX AS A CLASS ACTION OR IN A REPRESENTATIVE CAPACITY; OR (2) PARTICIPATE IN A CLAIM AS A CLASS MEMBER.

Force Majeure. Paychex shall not be responsible to you, nor be deemed to have defaulted under or breached these Terms, for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including, but not limited to, elements of nature or acts of God, war, pandemics or epidemics, actions or decrees of governmental bodies, acts of terrorism, or acts of cybercriminals (each a “Force Majeure Event”).

Potential Disruption of Service. Access to the Applications may from time to time be unavailable, delayed, limited, or slowed due to, among other things, hardware and/or software failures, errors, or bugs, or Force Majeure Events. Paychex shall not be liable for any delay or failure to perform resulting from these or other causes outside of its control.

Assignment. The Terms may not be assigned by you to any third parties without the prior written consent of Paychex. Any assignment made without such consent will be null and void.

Amendments. Paychex may modify any provision of these Terms by updating the link to these Terms. Your continued use of the Applications after the effective date of the revised Terms constitutes acceptance of the Terms.

1By consenting to receive text messages you are agreeing to receive sales, marketing and promotional messages from Paychex at the number provided, including messages sent by automated means. Your consent supersedes any previous notification to either not receive or stop receiving text messages. Consent is not a condition of purchase or of participation in promotional or discount programs. Message and Data rates may apply. Message frequency varies and may occur from different telephone numbers. You may opt out of receiving these text messages at any time by texting STOP. Privacy Statement. Rev 9/2024.