Paychex Reviews
Discover how Paychex Flex is helping clients do what they do best — run their business.
Why Customers Love Paychex
One Phone Call And Everything's Done
“I wish I had more people in my life.That worked this hard and is diligent as the gentleman that handles my account”
KARL DANIEL GEIGER
Dannys Towing Inc
1-9 Employees
Response And Patience
“Always when speaking with a representative the person is VERY polite and most importantly, patient with me. There were times when I kept asking the same question and the representative reassured me that what I needed was taken care of not rushing me off the phone and asking me if I needed further assistance. I'm very satisfied with there service”
Anonymous
Center for Technology Access and Training
1-9 Employees
Exceeds Expectations
“What I like best about working with Paychex is the unwavering commitment to customer satisfaction. They listen to our needs, communicate proactively, and ensure every detail aligns with our goals. Their team goes above and beyond to deliver results, and I always feel like a valued partner rather than just a client.”
Rori A-Charleston
ARAA HOME CARE LLC
10-49 Employees
Everything
“Have been with Paychex for many years and they are wonderful and very easy to reach and speak to.”
Michele Edwards
Suite 103 Aesthetics LLC
1-9 Employees
Efficient Operations
“The experience of working w the staff at paychex to setup our company payroll and reports were efficient and without issues..easy transition from our other payroll processing company”
Anonymous
NEW LIFE PHARMA
10-49 Employees
The Ease Of Using Paychex Flex And The People Who Help Me On Questions
“Every aspect of the Paychex services we use for the business are streamlined and helpful”
Karen Scott Haggas
160 Linden Oaks LLC
1-9 Employees
Quick Access And Response When Needed
“Not having to worry about Payroll frees up management's time to focus on the goals of the business.”
Anonymous
VALERAY REAL ESTATE CO
1-9 Employees
Easiest Payroll Ever
“Paychex gives me the option of adding multiple pay periods for each client, with the ability to name them so it's not confusing. They send reminders when it's time to submit, so we are never late with payroll. There's no easier way to process payroll than to go with Paychex!”
Karen F., Account Manager/Bookkeeper
INDUSTRIOUS BLIND INC
1-9 Employees
Great Personal Service
“I like the fact that I can call my rep with any questions and she either knows the answer or will find the answer and get back with me. The payroll process is very quick and easy.”
Anonymous
Urban Oasis Inc
50-249 Employees
Easy And Inexpensive
“I have the email of my advisor and all it takes to get answers and make changes is one email”
Anonymous
Hopedale Methodist Church
1-9 Employees
Our Rep Makes Fixing My Mistakes Easy
“Paychex is responsive and the account management team is very helpful.”
Bobette Poussart
Augustine Financial Services Inc LLC
Helpful, Knowledgeable And Friendly
“It's very easy to get a message to my representative and the response time is always quick and easy to understand.”
Anna
CarNation Financial Services LLC
1-9 Employees
Trusted Reviews From Your Peers
“Easy to find payroll reports and easy to report payroll through the app and through the PC or laptop!! As well as sending me reminders on Monday's to report payroll for that day!”
“Everything I need for a small business. So much easier than doing it myself. This service adds a lot of value.”
“The system is will organized and easy to use after a little training and occasional assistance from Paychex staff, which is not needed often. The General Ledger data is easy to download into QuickBooks after each payroll. The report options are many and very well done.”