Paychex Reviews
Discover how Paychex Flex is helping clients do what they do best — run their business.
Why Customers Love Paychex
I Run Payroll Every Two Weeks And If I Forget I'll Receive A Reminder
“The online service and customer support which will walk me through any updates I'm not familiar with.”
Action United Director
Pennsylvania Communities Organizing For Change
1-9 Employees
Wonderful Experience
“Paychex is one of the most intuitive payroll systems I've used (and I've used a lot). If an issue does arise (usually operator error on my end), I am able to get it taken care of immediately. If my dedicated account rep is unavailable, there is always someone else that is able to take the call. I've never had an issue that was not able to be resolved on the spot. Great organization!”
Christine Raynor, Practice Administrator, PA Pain & Spine Institute
Highpoint Pain & Rehabilitation Physicians PC
10-49 Employees
Professional And Attentive Service
“Working with Paychex has been an absolute pleasure. As with most successful businesses, the key to their excellence lies in their employees and the commitment they bring to their work. The level of care and dedication from the PayChex team is truly remarkable. I've consistently experienced professional, attentive service, and they always ensure I'm kept informed and up to date.”
Tina Brungard
J.M. LODGING, LLC
10-49 Employees
A Necessary Service Provided For Any Businessowner
“They are professionals with Payroll experience; Our business has used their services for over 20 years. My employees like having access to their payroll information and direct deposit features.”
Claron Salter-Clark
Claron E Salter Insurance
1-9 Employees
Quick And Easy
“I can do my payroll at my leisure - I have 3 days in which to get payroll entered, which is nice. They have stayed consistent with pricing, unlike many of their competitors. And if and when I need assistance, I am always able to reach someone.”
Sandy Nathan
Diamond Associates Inc
1-9 Employees
Paychex Gets Us Paid
“Paychex has top notch customer service and the managers are always right there to help if anything goes wrong. Payroll is always processed quickly and thoroughly, even on Holidays and after hours. They offer many services to tailor to your business size. We are very happy with Paychex!”
Ashley M. TLC Pediatrics
TLC Pediatrics PA
1-9 Employees
Overall Amazing
“Our office loves Paychexs! They provide an easy tool to utilize while working with our payroll for our employees.”
Ruby Bautista
TEXAS TOPS OF MCALLEN INC
10-49 Employees
Paychex Platform Is Easy To Use And Navigate, Love It
“The platform and ease of use. As a Super Admin I can make changes easily. The new Hiring platform is easy, where the old platform was cumbersome.
I also love how the Payroll Center is easy to use, especially when I have to do a manual check. I can be ensured that it will be recorded in the correct pay period.”
Sarah Willbanks
JCW Management Inc
10-49 Employees
Great System
“Ease of using the system, knowledge of support is very good!”
Sue Sole
Kettlebrook Church Inc
10-49 Employees
Always Receive Professional Service
“All of the client service representatives and other employees are very professional, and are able to resolve my questions and issues, and my clients' issues, in a very timely manner.”
John Wall, CPA
John J Wall Cpa Inc
Paychex Allows Me To Concentrate On Growing My Business By Providing A Quality Platform
“Paychex is an honest company. They provide a top quality platform and their employees are always cheerful, kind and willing to help. They treat me they way I treat my clients.”
Janet Gauch, Partner DeStefano Gauch & Associates CPA Inc.
DeStefano Gauch & Associates CPA Inc
I Have Been A Paychex Client For Over 20 Years
“The "Can Do" attitude! The ability to speak personally with my payroll specialist and going online to review my payroll account.”
Jeff Seales
Land Management Associates Inc
1-9 Employees
Trusted Reviews From Your Peers
“Easy to find payroll reports and easy to report payroll through the app and through the PC or laptop!! As well as sending me reminders on Monday's to report payroll for that day!”
“Everything I need for a small business. So much easier than doing it myself. This service adds a lot of value.”
“The system is will organized and easy to use after a little training and occasional assistance from Paychex staff, which is not needed often. The General Ledger data is easy to download into QuickBooks after each payroll. The report options are many and very well done.”