Need Support? Let Us Help

If you are a client, please fill out this form and be as specific as possible in describing the issue. This will enable our dedicated team to better work with you toward a resolution. Clients can expect to be contacted within four hours. Employees of a client can chat in Paychex Flex® for support.

1. Company Information

Company Name

Client ID

2. Contact Information

Your First Name

Your Last Name

Phone Number

Preferred method of contact

Phone Number

3. Explain the Issue

Type of Inquiry

Describe the issue

Note: This form is for employers to request support. If you are an employee of a Paychex client who is experiencing an issue, please work through your company administrator to ask for help.