Paychex Reviews
Discover how Paychex Flex is helping clients do what they do best — run their business.
Why Customers Love Paychex
Helpful, Knowledgeable And Friendly
“It's very easy to get a message to my representative and the response time is always quick and easy to understand.”
Anna
CarNation Financial Services LLC
1-9 Employees
Easy And Inexpensive
“I have the email of my advisor and all it takes to get answers and make changes is one email”
Anonymous
Hopedale Methodist Church
1-9 Employees
Great Personal Service
“I like the fact that I can call my rep with any questions and she either knows the answer or will find the answer and get back with me. The payroll process is very quick and easy.”
Anonymous
Urban Oasis Inc
50-249 Employees
I Run Payroll Every Two Weeks And If I Forget I'll Receive A Reminder
“The online service and customer support which will walk me through any updates I'm not familiar with.”
Action United Director
Pennsylvania Communities Organizing For Change
1-9 Employees
Wonderful Experience
“Paychex is one of the most intuitive payroll systems I've used (and I've used a lot). If an issue does arise (usually operator error on my end), I am able to get it taken care of immediately. If my dedicated account rep is unavailable, there is always someone else that is able to take the call. I've never had an issue that was not able to be resolved on the spot. Great organization!”
Christine Raynor, Practice Administrator, PA Pain & Spine Institute
Highpoint Pain & Rehabilitation Physicians PC
10-49 Employees
Professional And Attentive Service
“Working with Paychex has been an absolute pleasure. As with most successful businesses, the key to their excellence lies in their employees and the commitment they bring to their work. The level of care and dedication from the PayChex team is truly remarkable. I've consistently experienced professional, attentive service, and they always ensure I'm kept informed and up to date.”
Tina Brungard
J.M. LODGING, LLC
10-49 Employees
Quick And Easy
“I can do my payroll at my leisure - I have 3 days in which to get payroll entered, which is nice. They have stayed consistent with pricing, unlike many of their competitors. And if and when I need assistance, I am always able to reach someone.”
Sandy Nathan
Diamond Associates Inc
1-9 Employees
Paychex Gets Us Paid
“Paychex has top notch customer service and the managers are always right there to help if anything goes wrong. Payroll is always processed quickly and thoroughly, even on Holidays and after hours. They offer many services to tailor to your business size. We are very happy with Paychex!”
Ashley M. TLC Pediatrics
TLC Pediatrics PA
1-9 Employees
A Necessary Service Provided For Any Businessowner
“They are professionals with Payroll experience; Our business has used their services for over 20 years. My employees like having access to their payroll information and direct deposit features.”
Claron Salter-Clark
Claron E Salter Insurance
1-9 Employees
Overall Amazing
“Our office loves Paychexs! They provide an easy tool to utilize while working with our payroll for our employees.”
Ruby Bautista
TEXAS TOPS OF MCALLEN INC
10-49 Employees
Paychex Platform Is Easy To Use And Navigate, Love It
“The platform and ease of use. As a Super Admin I can make changes easily. The new Hiring platform is easy, where the old platform was cumbersome.
I also love how the Payroll Center is easy to use, especially when I have to do a manual check. I can be ensured that it will be recorded in the correct pay period.”
Sarah Willbanks
JCW Management Inc
10-49 Employees
Great System
“Ease of using the system, knowledge of support is very good!”
Sue Sole
Kettlebrook Church Inc
10-49 Employees
Trusted Reviews From Your Peers
“Ease of use, detailed or summary reports at your finger tips. If you need customer support they are there for you.”
“Everything I need for a small business. So much easier than doing it myself. This service adds a lot of value.”
“Easy to find payroll reports and easy to report payroll through the app and through the PC or laptop!! As well as sending me reminders on Monday's to report payroll for that day!”