Skip to main content Skip to footer site map
Paychex has be recognized by G2 for our payroll and HR solutions

Paychex Reviews

Discover how Paychex Flex is helping clients do what they do best — run their business.

Why Customers Love Paychex

Great Support And Service
“Easy to work with, very strong support by the account manager. Thumbs up!”
Robert McAllister
Lpl Financial Llc RPCP
Ease Of Use And Affordable
“I have an autopilot system with them that works.”
Marc Doig
Sage View Inc
1-9 Employees
Respectful, Consistent And Speedy Service
“The ease of reporting and the ease of receiving checks and quarterlies by mail. Your agents are very respectful as well.”
Robert J.
Robert Jay Merslich
1-9 Employees
They Make It Easy
“Knowing that I have a team of very smart people to support our organization. :)”
Kathy Hunt - PCE Americas Inc
PCE Americas Inc
1-9 Employees
Support Staff Is Helpful
“The support staff over the phones and via email are wonderful. The wait times are very minimal and the staff members are always kind, helpful and thorough! They have always cleared up my issues quickly and accurately!”
Carol Larsen
Animal Care At Twin Lakes Center
10-49 Employees
Large Hr Resources For Small Business Access
“As a small business it doesn't make economic sense for us to have an internal HR department, but we have to have access to all of the facets of HR because our customers are large companies. Paychex provides that to us with an element of intimacy dealing with the team.”
Anonymous
OPTIMOS INTERNATIONAL LLC
I Highly Recommend Paychex
“Ease of use and great value for the cost. Their people are responsive and proactive with service delivery.”
Joe Enzenberger
HARTLAND BUSINESS VENTURES INC
1-9 Employees
The People Are All Very Nice And Helpful
“Paychex is so good about answering questions and help when we need it.”
Joyce Martin
Tom Martin Construction Company Inc
1-9 Employees
Quality And Service
“They are competitive and follow up with issues and situations. They go the extra mile.”
Anonymous
Agemy & Sons Inc
1-9 Employees
The Easiness Of The Entire Process
“Very easy. Great communication. Very professional.”
Linda Dickow
LINDAS FRUITS INC
1-9 Employees
First-Rate Payroll Company
“A first-rate payroll company that puts the client first always and delivers the highest level of service equally to all clients regardless of their size.”
Andrew Reiss, CFO and General Counsel, D. BROCK Inc.
D Brock Inc
10-49 Employees
Excellent Service
“Everything always goes smoothly and is usually handled immediately”
Amy May
American Instinct Inc
1-9 Employees

Trusted Reviews From Your Peers

“Paychex is super easy to use. We integrated a lot of the modules and it has been a true time-saver!”

Full StarFull StarFull StarFull StarFull Star

Brittany H., Small-Business (50 or fewer emp.)
11/11/2024

Review provided by G2Crowd

“My small business has been a Paychex client ever since opening up our Maine operation in 2005, and choosing them as our payroll provider has been one of my best business decisions. Not only do they empower their phone staff to do whatever is required to solve a customer's issues, they choose people who are consistently helpful, patient, knowledgeable and competent. In one word, what is best about Paychex is their staff.”

Full StarFull StarFull StarFull StarFull Star

Mark A., Small-Business (50 or fewer emp.)
10/29/2024

Review provided by G2Crowd

“Paychex is easy to work with. The processing is streamlined and the reports are straightforward . Paychex gets it right the first time. They are easy to reach and talk to when you have questions.”

Full StarFull StarFull StarFull StarFull Star

Anonymous, Small-Business (50 or fewer emp.)
10/29/2024

Review provided by G2Crowd

Join Approximately 740,000 Customers and Get Help Managing HR, Payroll, and Benefits