Gran dimisión 2.0, el abandono del proceso de empleo y encuesta sobre seguridad laboral en la industria minorista

[Gene Marks, host]

Hey, everybody, it’s Gene Marks, and welcome to this week's episode of the Paychex THRIVE Week in Review podcast. This is where we take a few items from the news, talk about them a little bit because they impact your small business and my business, as well. So, we have some things to talk about this week. I've got three stories for you that really kind of focus on the workplace and HR. So, let's get started.

The first story comes from FoxBusiness.com, who is warning us that the Great Resignation 2.0 could be on the horizon with three in 10 workers planning to quit in 2024. Let me go into the details here, okay. There are survey findings that were released by Resumé Builder (that) found that 28% of 1,000 full-time workers questioned plan to quit their jobs before the end of the year, with the highest percentage coming from the service industry and workers ages 18 to 34.

“Younger workers tend to switch jobs at a higher rate because they are trying to determine what type of function, industry and environment would work best from them,” said a representative from Resumé Builder. In addition to that, the younger workers are eyeing a more comfortable spot in the workplace, with more than half of those in the survey dissatisfied with their current situation, citing low pay as a culprit behind their interest in leaving. Forty-four (44) percent of the workers survey highlighted a desire for better benefits, while the desire for less stressful work trailed slightly behind at 43% of recipients.

A couple other things from the survey that I found interesting. Remote working options are another priority as workers eye their next role after quitting. Increased demands from the workforce could shift positions to more remote or hybrid positions.

It's an employer market right now – that's what they are saying – but when the market starts shifting back to candidates, we’ll see more perks.

So, the takeaway from this is that it seems that there is a significant percentage of workers that are planning to quit their jobs during this year, and we need to be aware of it. Almost 30% of workers. Why? Well, first of all, there's going to be natural attrition, so we have to expect that, but people are still eyeing benefits and compensation – and the big benefit, which is flexibility.

Guys, I'm telling you, you know, health insurance is important. Retirement, you know, benefits are important. Other things like that. But many workers today – we're talking about 50% of them are Millennials or Gen Zers – they want flexibility, remote working, hybrid working situations where they can do their work at home, do their work in the office, as well. If you're not giving them that kind of a workplace, if you're not offering good competitive benefits, you might be a victim of these 30% of workers that are planning to quit their jobs at the end of the year.

Now, I mentioned in this article that one of the people from Resumé Builder said that it is an employer market right now, which brings me to my next story. This story comes from bizjournals.com and it's talking about ghosting. Right now, according to bizjournal, there are a very, very high percentage of employers who are ghosting their job candidates.

This is … you know, first of all what ghosting is, I mean. During the Great Resignation, many of employers, my clients were complaining that job candidates were ghosting them on interviews that they had scheduled or, you know, visits to their office, and it was a little frustrating.

Now, the table has turned because it is an employer market. Even though unemployment remains very low, the number of open jobs are falling. So, this is a survey by Flexjobs Corp. and MyPerfectResume. It found nearly half of their respondents had been ghosted by a potential employer, with 33% saying that it happened more than once. Additionally, candidates are also dealing with an increasing number of ghost job postings, which are essentially fake job postings that companies have no plans on actually to fill.

Human resource experts say sometimes the purpose of these postings is to boost morale for existing employees to project an image of growth or to simply, you know, assess what kind of talent is out there.

So, you know, it's an issue for employees that are looking for jobs right now. It's an indication of the tightening of the job market, where before employees are the ones ghosting or potential employees were ghosting employers. Now it's the employers that are turning that around.

Just remember, it's kind of like I said in my first story, I've got all these employees that are looking to quit their jobs, but then you've got another survey that's showing that a lot of employers are ghosting employees on interviews or even posting fake job positions out there. So, if you're an employee and you're watching or listening to this, be careful out there in the market. It might not be as strong as you think.

The final story that I have to share with you today comes from talkingretail.com, which is a retail industry website. The headline of this story is about concerns over staff assault are highlighted in new research. Let me give you the details of this. Data from a commercial insurer showed that 30% a – 34% – of those that were surveyed said their ongoing issue of retail crime means they fear violence as well as staff assault in the shops that they work in. When asked about their biggest security workers, er, worries in the industry, almost half of retailers, almost 45% of them, said it was the well-being of their staff and their customers, while four in 10, they said their biggest worry was an increase in thefts.

Ten (10) percent said they fear being unable to continue operating as a business. Almost a quarter of the people surveyed said that crime and violence is playing its part in the decline of brick-and-mortar shopping, with 27% saying the issue is forcing more customers online and away from that improved in-person experience.

Also, 50, er, 65% of workers – two-thirds – believe the main cause of retail crime is down to cost of living and, you know, recent inflation. So, retail crime is not only making a big impact on the employers themselves, on customers coming into the stores, on the profits of their stores, as shown by this insurance company survey. But we need to also be aware, if you're in the retail business, retail crime is having a big impact on our staff, as well, with a significant percentage of them mentioning in this story are concerned about their own safety and concerns about being, you know, in a store where retail theft is rising and shoplifters come in and potentially threaten employees. And that is a big issue that needs to be addressed by the retail industry.

No hard answers there other than the fact that you have to do whatever you can do to keep your employees safe. And perhaps that's why a lot of stores have policies about not intervening when thefts are being done. Their priority is keeping their employees safe over just trying to, you know, mitigate a potential theft where it's money that could be covered by insurance or it's a relatively small loss. There's obviously nothing more important than the safety and welfare of your employees, and obviously it's a big matter of importance to the employees, as well.

My name is Gene Marks. You've been watching and/or listening to this week's edition of the THRIVE Week in Review. Hope you've enjoyed the news that I've shared with you and some of the insights, or at least I have, as well as experts around the industries.

If you need any tips or advice or help in running your business or you want to see some of our older episodes, sign up for our Paychex THRIVE newsletter. Go to paychex.com/thrive and you can get all the latest newsletters delivered right to your email inbox. Again, my name is Gene Marks. Thanks for listening or watching. We will see you again next week. Take care.

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