Client Testimonials
Phoenix Franchise Brands Fires Up with HR and Payroll Help from Paychex
CEO Greg Longe wants consistency for the franchisees under the Phoenix Franchise Brands umbrella. After 40 years in the industry, he knows the value of processes that work — and work the same — for everyone. He trusts Paychex for HR, benefits, payroll, and so much more because he's seen positive results again and again in different markets. Watch his story.
Featured Stories
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Video1:17Tech Startup Builds Infrastructure for Employee Success10-49 Employees“[We are able to] showcase to potential employees that we are different because we were able to partner with Paychex to offer all these benefits — in some cases, even better than Fortune 500 companies. That allows us to attract really brilliant talent to join us on this journey.
Simon Loo, COO -
Video1:24Paychex Drives Rapid Growth for Auto Dealership50-249 Employees“Our HR business partner has pretty much been our HR manager for a very long time. The biggest take away for me is just the one-on-one help that they provide, whereas, with other services, you could be calling, and they don’t have a dedicated rep."
Tony Caldwell, Co-founder/VP of Operations -
Video1:21Providing Expertise to Help Franchisees Grow and Corporate to Build a Brand250-1,000+ Employees"I think Paychex certainly understands the franchise model and that builds a trusting relationship that I can count on you to do the things that are going to support my business properly because you know my business intimately."
LaShelle Taylor, Vice President Operations
Testimonials
"Having a partner to help me with payroll affords me extra time to work on my business, do networking, and actually build the business."
“During tax time, we can get questions answered and look up reports that we need. We can contact someone 24 hours a day – on our phone, on our computer, while we’re on vacation, wherever we might be.”
“We were well-prepared thanks to Paychex on providing a lot of information on (how to work with our outside and internal workforce on requirements of doing business during COVID-19).”
“Due to COVID-19, we had a lot of issues with being shut down and not having the finances to run the operation. Paychex really helped in several ways … including with trainings (for employees) and how to get PPP (loan).”
“As this pandemic hit, we didn’t have a lot of direction as to what was going to happen next … [my HR consultant] was able to take me by the hand and walked me through every step of the employee process I was unfamiliar with.”
“(With staff in multiple states), we had different state labor laws (to deal with) … we didn’t have the resources to address …. Paychex sorted through that for us so we didn’t have to spend any time or effort on figuring it out.”
“Having adequate conversations with each employee so they can tell me what makes them most comfortable (where safety is concerned during COVID-19 pandemic) – that’s priceless. It brings me peace of mind.”
“When we looked at Paychex, we wanted to look at a system that not only encompasses what we needed but where we wanted to go.”
"Paychex gives us things that we couldn't do on our own — integration, wonderful customer service, responsiveness, and the ability for our employees to see things for themselves in a real-time basis.”
“Payroll, HR, keeping up with the changing IRS rules; these are things that are critical to making our business hum … Not having to invest in the back office means we can put our resources into our core business.”