Paychex Reviews
Discover how Paychex Flex is helping clients do what they do best — run their business.
Why Customers Love Paychex
Personal Attention And Fast Response
“I really appreciate having the same representative that I have had for several years whom I can ask questions to. Feels personal. And if my representative is away, someone else gets back to me very quickly.”
Tracilee Tracy
Garden Nursery School
1-9 Employees
All Aspects
“Amazing , easy to manage , and helpful if needed”
Eva Marie Ace Brogan
Eva Marie Ace Brogan
1-9 Employees
Paychex, A Pleasant Experience
“It has been ten years of very fruitful and mutually beneficial working relations with Paychex.
The team that started with us was simply great and after some changes, we wondered if things will subsist as usual, and then came this awesome team that took over and it is simply wonderful !
I enjoy working with the team and will encourage anyone looking for a fruitful team to work with in H.R and Pay”
Tony Onyeabor
Integrity Home Care Solutions LLC
50-249 Employees
Superb Customer Service
“No matter the issue, Paychex always resolves any questions and provides quick solutions for our company. Whether processing payroll, locating federal or state forms, or accessing specific reports, each customer service person has been patient, kind, and considerate. Having worked with three other payroll companies, Paychex is by far the best payroll company for any size company.”
Maria Lee
Grove Products Inc
10-49 Employees
Complete, Customer-Friendly Service
“Paychex offers an online portal experience that makes my job as HR director so easy. Making changes to my employees record and submitting payroll is a breeze. Whenever I have an issue, my designated representative always solves my problem quickly and efficiently. And the service package is affordable.”
Anonymous
Lamb Of God
10-49 Employees
Promptness And Information Dissemination
“They are extremely good and nice to work with”
Pastor Ati
DEEPER LIFE BIBLE CHURCH
1-9 Employees
Made My Life Easier
“I always got answers to my questions quick, they always knew what I was talking about even if I didn’t know, very friendly and knowledgeable.”
Margie
MC Trucking Inc
1-9 Employees
Trouble Free Payroll Service
“As a small business owner I have the opportunity to work with many different types of companies to support my business. I can say that Paychex has always been the most trouble free and professional. I literally have never had a problem and can always easily reach someone if I have questions. Highly recommend.”
Elizabeth Eardley
Crossroads Eldercare Planning
1-9 Employees
Paychex Will Work Towards Finding Resolutions
“The ease of using Paychex's payroll processing and reporting is outstanding. Better yet is that it is backed with customer service that will work with their clients until agreeable solutions are found. Our issue took about 3 months to resolve, but Paychex was true to their word, and now we have a plan in place to move forward.”
Anonymous
Cross-Purpose Ministries
1-9 Employees
Another Excellent Experience With My Paychex Payroll Specialist
“Knowledge of the payroll specialists, and the speed at which they are able to resolve my issues and answer questions.”
Sandee at Generation Station LLC
Generation Station LLC
1-9 Employees
Great Payroll Company
“The software is user friendly and able to accommodate to the changing needs of our organization”
Renee Archetti
NJ Lenders Corp
50-249 Employees
Payroll Done Correctly
“very pleasant teams if we need to contact your office”
Anonymous
MJS Garage Management Inc
1-9 Employees
Trusted Reviews From Your Peers
“Everything I need for a small business. So much easier than doing it myself. This service adds a lot of value.”
“The system is will organized and easy to use after a little training and occasional assistance from Paychex staff, which is not needed often. The General Ledger data is easy to download into QuickBooks after each payroll. The report options are many and very well done.”
“We are using Paychex to manage our Canada team, it is a good one stop solution for HR tasks. We hired and pay employees directly via their solution, it's been over 1 years since we are using their services, it has been a good experience & support.”