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It’s Not Business as Usual for Retail

Tom McGee, president and CEO of ICSC

Podcast •
29:56
Min • Season 
3
 | Episode 
1
 • Published: 10/05/2021
Tom McGee, president and CEO of ICSC

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Summary

Despite the rise of e-commerce, modern retail is flourishing, says Tom McGee, president and CEO of ICSC. Savvy retailers have embraced tech innovations, changes to physical store layouts, and a shift to service customers’ last mile of delivery. Further, essential retailers and experience-oriented service providers have transformed commercial real estate hubs into modern centers for community life.

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