Client Testimonials
Phoenix Franchise Brands Fires Up with HR and Payroll Help from Paychex
CEO Greg Longe wants consistency for the franchisees under the Phoenix Franchise Brands umbrella. After 40 years in the industry, he knows the value of processes that work — and work the same — for everyone. He trusts Paychex for HR, benefits, payroll, and so much more because he's seen positive results again and again in different markets. Watch his story.
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Video1:17Tech Startup Builds Infrastructure for Employee Success10-49 Employees“[We are able to] showcase to potential employees that we are different because we were able to partner with Paychex to offer all these benefits — in some cases, even better than Fortune 500 companies. That allows us to attract really brilliant talent to join us on this journey.
Simon Loo, COO -
Video1:24Paychex Drives Rapid Growth for Auto Dealership50-249 Employees“Our HR business partner has pretty much been our HR manager for a very long time. The biggest take away for me is just the one-on-one help that they provide, whereas, with other services, you could be calling, and they don’t have a dedicated rep."
Tony Caldwell, Co-founder/VP of Operations -
Video1:21Providing Expertise to Help Franchisees Grow and Corporate to Build a Brand250-1,000+ Employees"I think Paychex certainly understands the franchise model and that builds a trusting relationship that I can count on you to do the things that are going to support my business properly because you know my business intimately."
LaShelle Taylor, Vice President Operations
Testimonials
“Once you start making sure the profitability is there, then you can focus on [the fact] that it’s not always about the bottom line. It’s about doing the best we can for … employees and customers.”
"The daily time that I don’t spend on (payroll) … it really changes my daily routine. It allows me to make phone calls, answer emails, talk with general contractors and talk with my franchise (personnel). Having the ability to do that streamlines both processes."
“The tastes and preferences … of our employees is a moving goalpost.
"It makes it difficult to scale off a paper-based business, so we recognized that we really needed to become a digital business …. One of the big driving forces (to switch providers) was that we felt Paychex was going to have … a more robust system."
“When we looked at Paychex, we wanted to look at a system that not only encompasses what we needed but where we wanted to go.”
"Paychex gives us things that we couldn't do on our own — integration, wonderful customer service, responsiveness, and the ability for our employees to see things for themselves in a real-time basis.”
"There was a lot of paperwork, worrying about the tax codes, a lot of office hours involved taking up a lot of my time. Now with Paychex, one day a week, 10 to 15 minute call…Paychex definitely helps us manage our cashflow."
“Restaurant payroll is a very complex thing …. At one point, maybe, we thought (it) was all in our ability to control. We quickly learned that wasn’t possible.”