From Fines to Peace of Mind: Auto Body Shop Repairs Its Processes
Ron Hashemi, owner of four automobile body repair shops in California, experienced a “wake-up call” when he amassed $23,000 in fines with the IRS after handling his own payroll. He now credits Paychex with helping his business with worry-free payroll, safety, HR compliance, and even unexpected funds he claimed from the Employee Retention Tax Credit (ERTC).
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Challenge
First it was DIY payroll with a popular software program that resulted in fines, then struggles with inconsistent quality and poor customer service from another payroll company. Ron Hashemi 's struggles to keep abreast of complex, regulatory requirements in California were magnified since members of his staff lacked expertise in business compliance.
How Paychex Helped
He shared his issues with his accountant who recommended Paychex. From that moment forward, Ron gained peace of mind as Paychex helped him stay on top of regulations for payroll, sick leave, safety, and HR compliance. Paychex even helped him amend his tax returns to claim the Employee Retention Tax Credit (ERTC) through its ERTC Service. Finally, Ron loves the ease of Paychex Flex® to manage his payroll with the simplicity of a few clicks.
Success Strategy
Ron has found that the Paychex Flex® platform helps position his business to stay on top of his compliance obligations, even when protocols for sick time, for example, may vary between locations in the same state. In his Oceanside location in California, employees qualify for 24 hours of sick time, but in contrast, it's 40 hours in San Diego. With Paychex, those nuances were structured properly inside the platform. The online portal offers user-friendly tools that make a big difference and add to the simplicity he's found.
“And more than everything else is the personal connection, that I can call them, they’re like a friend to me. And I am saying this because I had other payroll companies, and I can compare them."
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