Stop Turnover in Its Tracks with Stay Interviews and Retention Insights

In today’s tight labor market, keeping good employees is critical. That’s why a stay interview — a one-on-one conversation to assess your staffer’s comfort level, challenges, and career goals — can be a proactive tool to prevent turnover. In this episode, Brenton Dalgliesh, a longtime HR consultant with Paychex HR Services, shares how managers can maintain simple, sincere connections and communication with employees. You’ll also learn how HR technology like our Paychex Flex Retention Insights feature can help you assess which workers may be ready for this conversation.

Topics include:

0:17 - Brenton's HR background, value of stay interviews
1:37 - Employee retention is often a communication issue
2:59 - Anonymous surveys present challenges
3:59 - The value of a 1-on-1 personal conversation
5:31 - The need for connective check-ins BEFORE the 1-on-1
6:41 - How HCM technology can help improve employee retention
8:23 - Conveying value and respect to employees
9:53 - Employees expect and need a level of care
11:28 - Need for follow-through and accountability
11:52 - Retention Insights tool included in Paychex Flex for all clients

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