Communities

Paychex is reimagining how companies address the needs of today’s workforce. As the workplace continues to evolve in the AI era of work, businesses of all sizes are faced with new challenges and opportunities. Paychex is committed to expanding our brand promise to address the new and evolving business realities our customers face.

Through our AI-powered technology – built on over five decades of HR expertise – and supported by world-class advisory solutions, we have given our customers access to enterprise-grade solutions and intelligence to help them navigate persistent challenges such as recruiting and retaining qualified talent in a tight labor market, offering competitive and comprehensive benefits packages, and accessing growth capital. Our expert-enabled solutions not only help customers meet new business demands, they improve productivity, enhance decision-making, and deliver better outcomes.

As businesses grow, the advanced capabilities inherent within our expert-enabled AI solutions meet businesses where they are – embedded in the HR, payroll, and compliance systems customers, their employees, and partners already rely on daily. There is no new platform to learn, no implementation barrier, no disruption to existing operations.

WISE – Workforce Intelligence Strengthened by Expertise – is Paychex’s AI-powered intelligence solution that is transforming business operations with embedded context-aware intelligence, expert-enabled guidance, and autonomous execution. Unlike other SMB HCM providers, WISE goes beyond customer support chatbots and is embedded across its expert-enabled technology, anticipating issues and surfacing recommendations to users in the flow of work. It represents a fundamental shift in how intelligence is applied in HR. WISE works collaboratively alongside users for a human in the loop experience that reduces risk and effort, anticipating what matters and proactively taking action autonomously within customer-defined protocols. This AI-powered experience significantly reduces the effort users need to take to search for answers, navigate complex workflows, and react to problems after they’ve occurred.

WISE is the next frontier of AI-enabled solutions for Paychex.

Giving back to the communities where we live and work is core to Paychex – but it extends beyond the scope of grants and volunteer work. The solutions and educational resources Paychex deliver everyday help fuel business growth, which in turn creates job opportunities, drives economic growth, and supports thriving communities. Today’s workforce is comprised of five generations of workers, all with different needs, experiences, and personal preferences. We have spent the last 50-plus years dedicated to paying people accurately and on time. This is the foundation of the employer-employee relationship and what enables individuals to pay bills, support other small businesses in their communities, and save for a dignified retirement. Our solutions are tools – but what we care more about is the difference they make in people’s lives. We couldn’t be more proud to support the businesses that are powering our local communities and the economy at large.

The Paychex Charitable Foundation was established in 2014 to provide support to initiatives that support economic development in communities where we have operations, while enhancing the quality of life for those who live and work in these communities. In addition, the foundation supports the significant charitable activities of Paychex employees. Employee teams that support a local nonprofit with fundraising and/or hands-on volunteering may request a foundation grant for that charity. Contributions from the foundation fall into one or more of the following focus areas.

• Entrepreneurship/Education
• Health and Wellness
• Improving Economic Health of the Community and its Workforce
• Corporate Citizenship

The focus areas of the foundation align with the following UN Sustainable Development Goals:

• No Poverty
• Good Health & Well-Being
• Quality Education
• Decent Work & Economic Growth

Strategic Giving Framework Focused on Well-being

As a national leader in HR, payroll, and benefits, Paychex has a unique insight into the challenges facing American businesses and workers. We use those insights to direct funding where we see the greatest need. One of the most profound challenges impacting businesses today is supporting the well-being of their employees.

Beginning in FY23, the Paychex Charitable Foundation took a dramatic step forward to support well-being in the communities where our employees live and work. Through our strategic initiative focused on well-being, we announced $4 million in grants (paid over four years) to national organizations that are leaders in addressing mental health, physical health, financial health, and professional skills development: Mental Health America, Feeding America, Junior Achievement USA, and the National Urban League.

The sustained funding commitment helps improve health and well-being in the communities where our employees live and work.

Strategic Giving Partners

Mental Health America is the nation’s leading nonprofit dedicated to promotion of mental health, well-being, and prevention. The organization has over 130 affiliates nationwide, each working to integrate care, services, and support for those in need.

Feeding America is the largest charity working to end hunger in the United States. Through its robust partnership network, the organization provided 5.3 billion meals to people experiencing hunger last year.

With more than 100 local affiliates across the U.S., Junior Achievement reaches more than 4.6 million students per year with core program content focused on work readiness, entrepreneurship, and financial literacy.

With more than 90 local affiliates across the U.S., the National Urban League serves 300 communities with direct services that improve the lives of more than 3.8 million people annually through program areas that include education and job training, workforce development, entrepreneurship, and more.