Why We Win: Paychex vs. TriNet
TriNet Zenefits users are being left behind — but you don’t have to be. Whether you need an intuitive HR platform or the comprehensive services of a professional employer organization (PEO), Paychex is here to help make your transition seamless.
Discover an HR Solution That Works for You
Scalable HR Solutions
Whether you have 10 employees or 1,000, Paychex grows with you. Our adaptable platform supports your business now and into the future, spanning every stage of the employee lifecycle.
HR Advice from Real HR Experts
With Paychex, you’re never alone. Receive ongoing HR advice from an HR professional who knows your business, and access a network of specialists across payroll, benefits, recruitment, and more.
Proven Reliability and Stability
For over 50 years, businesses have trusted Paychex to support their success. Join the more than 740,000 companies that rely on our expertise and innovation each day.
Award Winning Service
Recognized for our innovation, ethics, and commitment to client satisfaction, Paychex stands out as an industry leader trusted by businesses of all sizes.
Thinking About Switching to Paychex?
Compare Paychex vs. TriNet
Paychex HR
TriNet
Streamline your account setup with our self-guided online process and direct access to customer support anytime you need it. TriNet doesn’t offer additional training after implementation.
Paychex is the preferred HR, payroll, and retirement provider for CPA.com – a division of AICPA. Meanwhile, TriNet charges partners/trusted advisors to access their platform.
Enable employees to choose pay options, including paper checks, direct deposit, tip disbursement, and pay cards.
Transfer payroll data to accounting software for customizable reports, enhancing efficiency, workflow, accuracy, and accessibility.
Organize expenses, identify profitable departments, customize labor assignments, and view segmented data in reports.
Get help identifying and maximizing eligibility for federal, state, and local state tax credits, including the Work Opportunity Tax Credit (WOTC), FICA Tip Credit, and R&D tax credits.
Integrate time and attendance with payroll, helping save time, prevent errors, and connect employees with the info they need. Managers can monitor trends and address attendance issues with online real-time dashboards, while employees easily manage their timekeeping through online self-service tools.
Offer a convenient, secure, and easily trackable way for employees to clock in and out.
Choose a more secure and accurate way to track employee hours by eliminating the possibility of someone clocking in for someone else.
A quick, contactless method for employees to clock in and out, eliminating the need to enter numbers or insert a card manually.
A highly accurate method to track employee location, automatically recording when they enter and exit a designated work area.
Get help finding and hiring new employees.
Use an AI-assisted recruiting tool to find your next employee up to 5x faster than traditional methods.
Make hiring easier for you and your job candidates by standardizing job posting, interview scheduling, and improving communication.
Help ensure the hiring of trustworthy and qualified employees to help reduce risks and enhance workplace safety.
Streamline the hiring process with tools and expert support to help identify the best candidates for your business, including new employee orientation, salary surveys, and paperless onboarding tools.
Use behavior and skills assessments to evaluate candidates’ skills, personality traits, and job compatibility to help make informed hiring decisions.
Easily access and export client reports.
Build and customize reports to your company’s needs and export reports in multiple formats, including Excel, PDF, and more.
Use a single sign-on and reduce the risk of security breaches by eliminating the need for multiple passwords and usernames. Automate manual tasks, centralize HR data, view employee benefit elections and coverage information, and streamline workflows.
Employees can easily monitor their current earnings, available time off, and overall financial status.
Allow new employees to electronically sign documents, including employment agreements and other onboarding paperwork.
Add custom forms for employees to fill out during online onboarding.
Verify employee identity and employment verification of individuals hired for employment in the United States.
E-Verify the identity of new hires using their social security numbers.
Help your employees stay educated, engaged, and focused while helping improve employee retention and reduce turnover.
Engage and develop your employees with a simple and transparent performance review process, and digitally track communications, goals, and metrics.
Download the mobile app to manage payroll and other HR functions from any smart device.
Users can easily switch between languages in the user-interface.
Allow employees to view and print pay stubs, and PTO and benefits information.
HR Representatives are assigned for TriNet customers with 10 or more employees. Paychex automatically assigns HR Business Partners to all PEO clients.
Work with your assigned payroll representative to pay employees quickly and accurately.
ESAC accreditation provides financial protection for PEO clients and their employees. It also helps state agencies monitor PEO compliance and reduce the time and cost of compliance review.
Choosing a NAPEO-member PEO means partnering with a trusted provider upheld by industry-leading ethics and best practices.
What TriNet Customers Have To Say
See how they feel about their experience with TriNet.1
“The customer service is terrible. Huge lack of communication and poorly designed user interface.”
- Nicole D.
“It’s clear that many of the modules were acquired and do not interact well with the main payroll platform.”
- Certified User in Computer Software
“Expect the bare minimum … If you're going to go with a PEO, please please please consider others.”
- Charlie J.
Integrate With Familiar Tools
Paychex Flex® integrates with dozens of software solutions for accounting, hiring, HR, and more so you can share data and work across systems you’re already familiar with.
Why Choose Paychex?
Tony Caldwell noticed how the company’s rapid growth immediately exposed gaps in their in-house ability to handle payroll and HR complexities.
"[Our HR Business Partner] is doing what's best for our business, taking in the whole picture, asking what our opinion is, what we would like to be done. He feels like part of the team."
Paychex vs. TriNet FAQs
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What Is Zenefits?
What Is Zenefits?
Zenefits is a cloud-based software-as-a-service (SaaS) solution, also known as a human resources information system (HRIS). It was started in 2013 and faced compliance issues in 2016 which eventually resulted in regulatory settlements and fines. Zenefits had been acquired by TriNet in 2021, which announced it will sunset the solution at the end of 2025.
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What Is TriNet?
What Is TriNet?
TriNet offers administrative services organization (ASO) and professional employer organization (PEO) solutions for small and medium-sized businesses (SMB), including payroll, benefits, HR, and compliance services. It currently supports about 356,000 worksite employees compared to the 2.2 million worksite employees supported by Paychex.
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Is Zenefits Owned by TriNet?
Is Zenefits Owned by TriNet?
Zenefits was acquired by TriNet in 2021, but the company has stated it will no longer support Zenefits at the end of 2025.
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What Went Wrong With Zenefits?
What Went Wrong With Zenefits?
What happened to Zenefits is that after TriNet acquired Zenefits, it decided to focus on its administrative services organization (ASO) and professional employer organization (PEO) services rather than continue to support Zenefits as its stand-alone human resources information system (HRIS). TriNet decided to sunset Zenefits at the end of 2025.
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How Much Did TriNet Pay for Zenefits?
How Much Did TriNet Pay for Zenefits?
At the time TriNet acquired Zenefits in December 2021, the amount of stock and cash paid by TriNet to Francisco Partners, a global investment firm, was not disclosed. Zenefits had reached a financial agreement with Francisco Partners in March 2021 and at one time had been worth $4.5 billion.