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Awards won for highest user adoption, being a leader in the enterprise space and fastest implementation

Why We Win: Paychex vs. TriNet

TriNet Zenefits users are being left behind — but you don’t have to be. Whether you need an intuitive HR platform or the comprehensive services of a professional employer organization (PEO), Paychex is here to help make your transition seamless.

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Discover an HR Solution That Works for You

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Scalable HR Solutions

Whether you have 10 employees or 1,000, Paychex grows with you. Our adaptable platform supports your business now and into the future, spanning every stage of the employee lifecycle.

One Paychex Flex system for all clients, on desktop or mobile devices

HR Advice from Real HR Experts

With Paychex, you’re never alone. Receive ongoing HR advice from an HR professional who knows your business, and access a network of specialists across payroll, benefits, recruitment, and more.

customer support team

Proven Reliability and Stability

For over 50 years, businesses have trusted Paychex to support their success. Join the more than 740,000 companies that rely on our expertise and innovation each day.

Work with an HR expert and receive HR advice

Award Winning Service

Recognized for our innovation, ethics, and commitment to client satisfaction, Paychex stands out as an industry leader trusted by businesses of all sizes.

Awards won for HCM technology and innovation

Thinking About Switching to Paychex?

Compare Paychex vs. TriNet

Payroll & Financial Services
Easy Setup Online Registration Process

Streamline your account setup with our self-guided online process and direct access to customer support anytime you need it. TriNet doesn’t offer additional training after implementation.

CPA Partnerships

Paychex is the preferred HR, payroll, and retirement provider for CPA.com – a division of AICPA. Meanwhile, TriNet charges partners/trusted advisors to access their platform.

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Flexible Employee Pay Options

Enable employees to choose pay options, including paper checks, direct deposit, tip disbursement, and pay cards.

General Ledger

Transfer payroll data to accounting software for customizable reports, enhancing efficiency, workflow, accuracy, and accessibility.

Labor Distribution & Job Costing

Organize expenses, identify profitable departments, customize labor assignments, and view segmented data in reports.

Tax Credit Service

Get help identifying and maximizing eligibility for federal, state, and local state tax credits, including the Work Opportunity Tax Credit (WOTC), FICA Tip Credit, and R&D tax credits.

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Timekeeping
Time & Attendance

Integrate time and attendance with payroll, helping save time, prevent errors, and connect employees with the info they need. Managers can monitor trends and address attendance issues with online real-time dashboards, while employees easily manage their timekeeping through online self-service tools.

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Swipe Cards & Key Fobs

Offer a convenient, secure, and easily trackable way for employees to clock in and out.

Biometric Time Clocks (Fingerprint Scan)

Choose a more secure and accurate way to track employee hours by eliminating the possibility of someone clocking in for someone else.

Proximity Badge

A quick, contactless method for employees to clock in and out, eliminating the need to enter numbers or insert a card manually.

Geolocation & Geofencing

A highly accurate method to track employee location, automatically recording when they enter and exit a designated work area.

Hiring
Recruiting

Get help finding and hiring new employees.

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AI-Assisted Recruiting

Use an AI-assisted recruiting tool to find your next employee up to 5x faster than traditional methods.

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Applicant Tracking

Make hiring easier for you and your job candidates by standardizing job posting, interview scheduling, and improving communication.

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Background Screening

Help ensure the hiring of trustworthy and qualified employees to help reduce risks and enhance workplace safety.

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Interviewing & Selection Assistance

Streamline the hiring process with tools and expert support to help identify the best candidates for your business, including new employee orientation, salary surveys, and paperless onboarding tools.

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Assessment Testing

Use behavior and skills assessments to evaluate candidates’ skills, personality traits, and job compatibility to help make informed hiring decisions.

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Analytics/Report Service
Online Client Reporting

Easily access and export client reports. 

Customized Reports

Build and customize reports to your company’s needs and export reports in multiple formats, including Excel, PDF, and more.

Technology
Human Resource Information System (HRIS)

Use a single sign-on and reduce the risk of security breaches by eliminating the need for multiple passwords and usernames. Automate manual tasks, centralize HR data, view employee benefit elections and coverage information, and streamline workflows.

View Real-Time Information Pay & PTO Info

Employees can easily monitor their current earnings, available time off, and overall financial status.

Online Onboarding
Federal & State Compliant E-Signature

Allow new employees to electronically sign documents, including employment agreements and other onboarding paperwork.

Upload Custom Forms

Add custom forms for employees to fill out during online onboarding.

Form I-9 Management

Verify employee identity and employment verification of individuals hired for employment in the United States.

SSN Verification

E-Verify the identity of new hires using their social security numbers.

Talent Management
Personalized Learning Management System

Help your employees stay educated, engaged, and focused while helping improve employee retention and reduce turnover. 

Performance Management

Engage and develop your employees with a simple and transparent performance review process, and digitally track communications, goals, and metrics.

Employee Self-Service
Mobile App Available for Download

Download the mobile app to manage payroll and other HR functions from any smart device. 

Multilingual Interface

Users can easily switch between languages in the user-interface.

View/Print Pay Stubs, PTO, Benefits

Allow employees to view and print pay stubs, and PTO and benefits information.

Customer Service
Dedicated HR Representative

HR Representatives are assigned for TriNet customers with 10 or more employees. Paychex automatically assigns HR Business Partners to all PEO clients.

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Dedicated Payroll Rep

Work with your assigned payroll representative to pay employees quickly and accurately.

Company Profile
ESAC

ESAC accreditation provides financial protection for PEO clients and their employees. It also helps state agencies monitor PEO compliance and reduce the time and cost of compliance review.

NAPEO Member

Choosing a NAPEO-member PEO means partnering with a trusted provider upheld by industry-leading ethics and best practices.

What TriNet Customers Have To Say

See how they feel about their experience with TriNet.1

“The customer service is terrible. Huge lack of communication and poorly designed user interface.”

- Nicole D.

“It’s clear that many of the modules were acquired and do not interact well with the main payroll platform.”

- Certified User in Computer Software

“Expect the bare minimum … If you're going to go with a PEO, please please please consider others.”

- Charlie J.

Integrate With Familiar Tools

Paychex Flex® integrates with dozens of software solutions for accounting, hiring, HR, and more so you can share data and work across systems you’re already familiar with.

Paychex Flex integrates with companies like Xero, Indeed, Intuit Quickbooks and Jirav

Why Choose Paychex?

Tony Caldwell noticed how the company’s rapid growth immediately exposed gaps in their in-house ability to handle payroll and HR complexities.

You Drive Auto dealership with large logo
You Drive Auto
1:24

"[Our HR Business Partner] is doing what's best for our business, taking in the whole picture, asking what our opinion is, what we would like to be done. He feels like part of the team."

Tony Caldwell
Co-founder, VP of Operations
You Drive Auto

Recognized for Innovation, Ethics, and Performance

World's Most Ethical Companies Award 2024
World’s Most Ethical Companies
Customer Satisfaction - IDC SaaS Award
Leader in Customer Satisfaction
FORTUNE World's Most Innovative Companies Award
America’s Most Innovative Companies
Best Small Business-focused solution from HR Tech 2024 award
Best Small Business-Focused Solution
Top HR Product award
Top HR Product
Apex training award winner 2024
World’s Top Training Organizations
Nelson Hall NEAT Leader 2024 logo
Nelson Hall NEAT Leader 2024
brandon hall group - silver 2024
Brandon Hall Group Tech Awards

Paychex vs. TriNet FAQs

  • What Is Zenefits?

    What Is Zenefits?

    Zenefits is a cloud-based software-as-a-service (SaaS) solution, also known as a human resources information system (HRIS). It was started in 2013 and faced compliance issues in 2016 which eventually resulted in regulatory settlements and fines. Zenefits had been acquired by TriNet in 2021, which announced it will sunset the solution at the end of 2025.

  • What Is TriNet?

    What Is TriNet?

    TriNet offers administrative services organization (ASO) and professional employer organization (PEO) solutions for small and medium-sized businesses (SMB), including payroll, benefits, HR, and compliance services. It currently supports about 356,000 worksite employees compared to the 2.2 million worksite employees supported by Paychex.

  • Is Zenefits Owned by TriNet?

    Is Zenefits Owned by TriNet?

    Zenefits was acquired by TriNet in 2021, but the company has stated it will no longer support Zenefits at the end of 2025.

  • What Went Wrong With Zenefits?

    What Went Wrong With Zenefits?

    What happened to Zenefits is that after TriNet acquired Zenefits, it decided to focus on its administrative services organization (ASO) and professional employer organization (PEO) services rather than continue to support Zenefits as its stand-alone human resources information system (HRIS). TriNet decided to sunset Zenefits at the end of 2025.

  • How Much Did TriNet Pay for Zenefits?

    How Much Did TriNet Pay for Zenefits?

    At the time TriNet acquired Zenefits in December 2021, the amount of stock and cash paid by TriNet to Francisco Partners, a global investment firm, was not disclosed. Zenefits had reached a financial agreement  with Francisco Partners in March 2021 and at one time had been worth $4.5 billion.