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Why We Win: Paychex vs. ADP

You’re picking a partner, not just a platform. When choosing Paychex, you get the all-in-one HR, payroll, and benefits solution that adapts with you as your needs do.

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The Support and Tech to Succeed

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No Migrating As You Expand

With ADP, you may move from Roll to Run to Workforce Now. Continuing to phase out of platforms can lead to re-implementation challenges, ongoing training in new platforms, and communication issues. 

With Us, you get Paychex Flex®, now and later. With a one-time implementation, it has the tools your business needs as it grows. 

One Paychex Flex system for all clients, on desktop or mobile devices

Customizable Support in Reach

With ADP, depending on how many employees you have, you may not have access to dedicated support who can resolve more complex issues your business may be facing. 

With Us, you have the option to add the level of flexible support that best suits your budget and operational needs—no matter how many employees you have.

customer support team

Assigned. Proactive. Dedicated. 

With ADP, HR support may come in the form of generalized best practices and without a single point of contact for your business. 

With Us, you can use a dedicated HR professional assigned to deliver ongoing, personalized answers to your HR issues, help proactively identify and assess risk, and provide strategic and day-to-day support. Plus, our HR professionals average more than 15 years of industry experience.

Work with an HR expert and receive HR advice

Thinking About Switching to Paychex?

Eighty-nine percent of clients would recommend other companies switch to Paychex.1

Compare Paychex vs. ADP Payroll Services*

Payroll Basics
Payroll tax payment and filing
Automatic new-hire reporting to meet requirements in certain states
Employees can review pay stub prior to processing, saving time and improving accuracy
Faster payroll payments to employees with same-day ACH capability
Option to extend the collection of payroll funds from your bank by seven days without service interruptions or insufficient fund charges
Customer Service
Support via phone, chat, and email
24/7 service availability
Technology
Cloud-based payroll system
Employee self-service, saving time on administration
Employee self-service from mobile app
Intuitive mobile app experience for employee and administrators
Company Profile
50 years of payroll experience
On Fortune magazine’s “World’s Most Admired Companies” list
Named by the Ethisphere® Institute as one of the World’s Most Ethical Companies
Chosen as the provider of the “Best HR Outsourcing for Small Business Overall” by Inc.com

What ADP Customers Have To Say

See how they feel about their experience.2

“So many mistakes were made during our transfer/implementation. Ongoing problems since the transfer. Price is expensive.”

- Courteney D.

“Everyone was nice and helpful before we signed up. After we signed up, we could not get ahold of the specialists.”

- Certified User in Construction

“After hitting error after error among integrations... and constantly having to try to reach out for support, I am at my wits end.”

- Certified User in Construction

Integrate with Familiar Tools

Paychex Flex® integrates with dozens of software solutions for accounting, hiring, HR, and more so you can share data and work across systems you’re already familiar with.

Paychex Flex integrates with companies like Xero, Indeed, Intuit Quickbooks and Jirav

Why Choose Paychex?

Starting as a small dental consulting firm didn’t stop Kerry and Olivia Straine from setting lofty goals. In fact, they brought on as many services and solutions as Paychex offered and continued to add over the years. So, payroll led to HR, onboarding, time and attendance, and eventually retirement services. They said such growth and transition proved to be seamless with help from Paychex’s suite of flexible and scalable solutions.

A dental practice owner works with a patient during a routine checkup.
Straine Dental Consulting (Growth)
1:07

“It’s important to understand what you believe in, where you’re going, what you represent, what you care about because you’re going to attract those same people to join you on this journey.”

Olivia Straine, CEO
Straine Dental Consulting

Recognized for Innovation, Ethics, and Performance

World's Most Ethical Companies Award 2024
World’s Most Ethical Companies
Customer Satisfaction - IDC SaaS Award
Leader in Customer Satisfaction
FORTUNE World's Most Innovative Companies Award
America’s Most Innovative Companies
Best Small Business-focused solution from HR Tech 2024 award
Best Small Business-Focused Solution
Top HR Product award
Top HR Product
Apex training award winner 2024
World’s Top Training Organizations
Nelson Hall NEAT Leader 2024 logo
Nelson Hall NEAT Leader 2024
brandon hall group - silver 2024
Brandon Hall Group Tech Awards

Paychex vs. ADP FAQs

  • Is Paychex the Same As ADP?

    Is Paychex the Same As ADP?

    While Paychex and ADP both offer comprehensive payroll and HR solutions, Paychex stands out with its unwavering dedication to small to medium-sized businesses. Our personalized approach and diverse product and service options make it easy for growing companies to feel supported and valued every step of the way. If your business thrives on attentive service and adaptable solutions that grow with you, Paychex’s reputation for going the extra mile truly sets it apart.

  • Is Paychex or ADP More Expensive?

    Is Paychex or ADP More Expensive?

    When it comes to cost, it's essential to consider what specific services your business requires. Both Paychex and ADP offer a range of payroll, HR services, time and attendance tracking, benefits administration, and retirement/401k options. However, the pricing can vary significantly based on the package and the level of service you choose. Paychex provides affordable options for businesses of all sizes, ensuring you get the best value with our personalized service.

  • Which Company Is Better, ADP or Paychex?

    Which Company Is Better, ADP or Paychex?

    When comparing ADP and Paychex, it’s important to consider aspects such as service offerings, customer support, and overall user experience. Paychex provides a personalized approach with its scalable solutions tailored to businesses of all sizes. Paychex offers a comprehensive suite of services to streamline operations from payroll processing to human resources management, retirement services, and more.  

    Plus, the Paychex Flex® platform is truly scalable – no need to migrate to another platform. While ADP is a strong contender in the market, Paychex’s commitment to customization and customer satisfaction often makes it the preferred choice for over 745,000 businesses.