Courier Company Finds Payroll Service Delivers Personal Touch
Lily Mesa, CFO of IBC Messenger, has an accounting background and a penchant for details. After trying a number of payroll software solutions and vendors that failed to meet expectations, she switched to Paychex. As a result, she saves hundreds of hours a year on tedious admin tasks.
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Client
Lily Mesa
Company
IBC Messenger, Inc.
Employees
Industry
Courier Services
Locations
Miami, FL
Solutions
Challenge
Five years ago, as the company was growing, the process of managing weekly payroll was “significantly problematic” said Lily Mesa, who does the accounting for the business. She described struggles with other software solutions and payroll processing companies that “were not dependable at all."
How Paychex Helped
Once she discovered Paychex, Lily’s problems with payroll eased. Today, a weekly payroll process that used to take three to five hours now takes 10 minutes using Paychex Flex® Pro, saving some 200 hours a year, she says. Same-day processing and on-demand payment options can further streamline how quickly employees receive their pay.
Success Strategy
Lily's confidence has grown that Paychex is the partner best able to resolve questions and address HR needs for their courier business. In addition to the HR guidance she and her husband receive from their dedicated HR Business Professional, their employees now enjoy "bigger business" benefits such as a Flexible Spending Account (FSA) or 401(k) retirement savings plan, too.
"I feel like I have an office within our company that's called Paychex."
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