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A business owner next to awards that Paychex has won from G2

Why Companies Choose
Paychex vs. Paycom

From customizable plans to expert guidance, Paychex delivers the scalability and service Paycom can’t.

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How Paychex Outperforms Paycom

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Truly Human Support

Paycom relies on a self-service HR feature where employees and employers submit HR-related questions through their mobile app or website.

With Paychex, you get access to 200+ compliance professionals, and a proactive HR Business Partner (HRBP) to provide support in addressing evolving regulations.

Work with an HR expert and receive HR advice

Better Benefits

Paycom lacks essential employee benefits like retirement plans and health coverage, making it less ideal for businesses focused on supporting their teams.

Along with payroll and HR solutions, Paychex offers robust retirement and health benefit options designed to help you attract and retain top talent.

A family visiting the doctor

One Size Doesn’t Fit All

Paycom offers a one-size-fits-all payroll package with limited customization options, and they don’t offer a PEO option, workers’ compensation, or merchant services.

With Paychex, you can choose from multiple flexible, customizable payroll and HR packages, including PEO. Our solutions can be tailored to fit your unique business needs. Paychex adapts to you as your business grows, not the other way around.

One Paychex Flex system for all clients, on desktop or mobile devices

Handbook Builder and Support

Paycom lacks an employee handbook builder, offering only the "Ask Here" feature for limited support.

Paychex takes HR support to the next level with its employee handbook builder, comprehensive HR Library, and access to expert HR Business Partners.

Employee handbooks hero

Thinking About Switching to Paychex?

See what differentiates us from the competition so you know you’re working with an experienced leader in the business.

Compare Paychex vs. Paycom Payroll Services*

Payroll Basics
Dedicated HR experts available to provide clients with real-time advice and best practices
Payroll tax payment and filing
Household wages support
Automatic new-hire reporting to meet requirements in certain states
Option to extend the collection of payroll funds from your bank by seven days without service interruptions or insufficient fund charges
Faster payroll payments to employees with same-day ACH capability
Technology
All-in-one, scalable solution that integrates HR, payroll, and benefits
Employee self-service, saving time on administration
Employee self-service from mobile app
Single mobile app for payroll processing and other functions
Advanced time and attendance scheduling with lunch and breaks
Single platform with multiple ways to enter and view payroll
Forecasted paid time off (PTO) balance
Intuitive mobile app experience for employee and administrators
Customer Service
Support via phone, chat, and email
24/7 service availability
Company Profile
50 years of payroll experience
Named by the Ethisphere® Institute as one of the World’s Most Ethical Companies
On Fortune magazine’s “World’s Most Admired Companies” list
Chosen as the provider of the “Best HR Outsourcing for Small Business Overall” by Inc.com

Our Specialists Are Ready To Guide You Through the HR Options and Find the Perfect Fit for Your Business

What Paychex Customers Have To Say

See how Paychex customers feel about their experience.1

One Stop Shop for All Things Payroll

“Ease of use, detailed or summary reports at your fingertips. If you need customer support, they are there for you.”

- Seagrove B.

Paychex Advantages

“Paychex covers our needs from Payroll to 401K and much more in between. We have a rep there that is more than happy to answer and/or take care of all our questions. Every question is addressed on the same day when it is possible. I use Paychex daily and love the support we get.”

- Verified User in Human Resources

Easy and Quick!

“Easy to enter the information and to review immediately after it is done.”

- Verified User in Accounting

Integrate Payroll With Familiar Tools

Paycom does not allow integrations with other software or programs.

Paychex offers comprehensive, all-in-one solutions tailored to your workforce needs, with seamless integration into your existing tools and an open API to allow integration with other programs.

Paychex Flex integrates with companies like Xero, Indeed, Intuit Quickbooks and Jirav

Recognized for Innovation, Ethics, and Performance

World's Most Ethical Companies Award 2025
World’s Most Ethical Companies
Customer Satisfaction - IDC SaaS Award
Leader in Customer Satisfaction
america's most innovative companies 2025
America’s Most Innovative Companies
Best Small Business-focused solution from HR Tech 2024 award
Best Small Business-Focused Solution
Top HR Product award
Top HR Product
2025 Training APEX Hall of Fame
World’s Top Training Organizations
Nelson Hall NEAT Leader 2024 logo
Nelson Hall NEAT Leader 2024
brandon hall group - silver 2024
Brandon Hall Group Tech Awards