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Why Companies Choose
Paychex vs. Gusto

Paychex offers dedicated support and scalable tools that Gusto can’t match.

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What Sets Paychex Apart From Gusto

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Personalized HR Support

Gusto outsources HR services to a third-party call center, offering general guidance through a call center without a strategic approach.

Paychex provides HR services led by dedicated, certified HR Business Partners (HRBPs) with an average of 15 years of experience, offering tailored solutions and strategic support to meet your business goals.

HR manager talking to a client

Choose the Leading 401(k) Provider

Gusto offers 401(k) through a third-party connection with Guideline, requiring employees to access 401(k) information through a second app.

On the other hand, Paychex is the leading 401(k) plan provider in the nation1 and offers the only single sign-on app that allows employers and employees to access all payroll and retirement information in one place.

An employee looking at her 401(k) balance

Scalable Payroll & HR Solutions

Gusto lacks features like learning management, time tracking, employee engagement tools, and PEO options, making it likely that you'll need to switch providers as your business expands.

Paychex provides solutions for businesses of all sizes, with customizable plans to fit your needs and the flexibility to grow with your business.

One Paychex Flex system for all clients, on desktop or mobile devices

Run Payroll From Anywhere

Gusto’s mobile app lacks comprehensive administrative capability, making it challenging for employers or HR staff to manage payroll or access key employee information on the go.

Paychex’s apps empower both administrators and employees with features like mobile payroll management, access to reports, and easy updates to profiles and benefits, all from one app.

Paychex Flex mobile app

Compare Paychex Services to Gusto

Discover the comprehensive HR and payroll solutions, expert guidance, and exclusive features that make Paychex the smarter choice for your business.

Compare Paychex vs. Gusto Payroll Services2

Payroll Basics
Payroll tax payment and filing
Automatic new-hire reporting to meet requirements in certain states
Supported by compliance professionals monitoring legislative and agency activity
Dedicated HR experts in the field available to provide clients with real-time advice and best practices
Household wages support
Option to extend the collection of payroll funds from your bank by seven days without service interruptions or insufficient fund charges
Pay employees the same day you run payroll
Technology
Cloud-based payroll system
Employee self-service from mobile app
Single mobile app for payroll processing and other functions
Advanced time & attendance scheduling with lunch and breaks
Forecasted paid time off (PTO) balance
Single platform with multiple ways to enter and view payroll
Common mobile app experience for employee and administrators
Talent Management
Customizable Learning Management System (LMS) for employee training
Employee engagement tools
Customer Service
Dedicated specialist, no matter your business size or payroll plan
Company Profile
50 years of payroll experience
Named by the Ethisphere® Institute as one the World’s Most Ethical Companies
On Fortune magazine’s "World’s Most Admired Companies" list
Chosen as the provider of the “Best HR Outsourcing for Small Business Overall” by Inc.com

Finding the Right Payroll and HR Tool Can Feel Overwhelming. Our Specialists Are Ready To Help.

What Paychex Customers Have To Say

See how Paychex customers feel about their experience.3

Great Service

“Paychex Flex is easy to use. Paychex takes care of all our tax submissions, garnishments, etc., which takes that responsibility out of our office.”

— Karmin K.

A small business owner focuses on making sure recordkeeping is accurate

Perfect for Small Businesses

“They make everything easy as a small business owner.”

— Gordon Q.

A paystub on a mobile device

Best Payroll Service I’ve Used!

“I love the fact they also offer so much more than Payroll including 401k and HR services!”

— Dawn G.

Integrate Payroll With Familiar Tools

Paychex Flex® integrates with dozens of software solutions for accounting, hiring, HR, and more so you can share data and work across systems you’re already familiar with.

Paychex Flex integrates with companies like Xero, Indeed, Intuit Quickbooks and Jirav

Recognized for Innovation, Ethics, and Performance

World's Most Ethical Companies Award 2025
World’s Most Ethical Companies
Customer Satisfaction - IDC SaaS Award
Leader in Customer Satisfaction
america's most innovative companies 2025
America’s Most Innovative Companies
Best Small Business-focused solution from HR Tech 2024 award
Best Small Business-Focused Solution
Top HR Product award
Top HR Product
2025 Training APEX Hall of Fame
World’s Top Training Organizations
Nelson Hall NEAT Leader 2024 logo
Nelson Hall NEAT Leader 2024
brandon hall group - silver 2024
Brandon Hall Group Tech Awards